24/7 Emergency Assistance can be contacted at

or from anywhere in the world, call

The following quick guides are available for you to learn more about your Health Insurance:

Insurance Website

Learn how to use your health insurance website and all the services it offers to you!

Mental health Services

Find out more how to access the mental health benefits of your health insurance!

Virtual Health Care

Learn how to access to virtual health care and get assistance from licensed doctors over secure video chat.

List of clinics

Click here to find a list of clinics that accept direct billing. There are more than 200 clinics available.

Submitting a Claim

A useful guide on how to submit your health insurance claims. If you have doubts about it, this guide is for you!

Do you want to know more about the Health Insurance? Read more about the Policy Summary below:

Policy Summary

 Eligibility

 ● Non-Canadian Students under age 70 enrolled and attending classes at Alpha. 

 Pre-existing condition coverage

 ● Covered for unexpected emergencies if stable for 90 days prior to the start of the policy.

 Eligible Medical Expenses

 ● Emergency medical treatment for unforeseen sickness or injury.

 Follow-up Visits

 ● Covered as long as it is medically necessary and approved  by the emergency assistance team.

 Physician/ Surgeon/ Anaesthetic

 ● Yes.

 Registered Graduate Nurse

 ● Yes.

 X-Ray & Laboratory Examination

 ● Yes.

 Eye Examination

 ● $100 for one eye examination provided a minimum of 6 months of consecutive coverage has been purchased.

 Ambulance

 ● Yes.

 Travel Outside of Canada

 ● Covered provided you spend at least 51% of your covered time in Canada. Travel in the United States of America (USA) is limited to 30 days per trip. 

 Claims Procedure

 ● Consult the claim guideline in your policy wording or in the Services section of inglestudents.com/alphaacademy

 Annual Body Check-up

 ● $150 for one annual medical examination provided a minimum of 9 months of consecutive coverage has been purchased

 Exclusions

 ● Please see policy wording for full details

Policy subject to changes. Please check your Health Insurance contract.

Reminder: Monday, October 9th, is the Thanks Giving Holiday and Alpha College will be closed.